Policy Overview

The products and services offered on LOOT-MARKET.COM align with the regulations outlined in US telematics laws, falling under the category of ‘services consumed at the moment of purchase in electronic form or intangible goods’. Consequently, we want to make it clear that there is no provision for cancellation or return.

However, LOOT-MARKET.COM is committed to refunding or replacing any product that exhibits defects or fails to match the provided description. Therefore, it is imperative to initiate and maintain a video recording from the moment the order is placed until its fulfillment, as part of the purchasing process.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 – 10 working days (Depends on the receiver bank).

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Exchange

We only replace items if they are not working as described.

Need Help?

Contact us at [email protected] for questions related to refunds and returns.